Frequently Asked Questions
You’ll find some of the most common questions we hear listed below.
If you don’t find the answers you’re looking for, reach out and we’ll be happy to discuss any additional questions you may have. Who knows? Your question may even make the page for the next guest!
What are your COVID-19 policies?
We adhere to the Bahamas’ testing and travel regulations with regard to COVID-19. Ocean Adventure Cat’s crew is fully vaccinated for COVID-19. To ensure you get the most out of your trip, we encourage you to be vaccinated too. You’ll find that traveling with a vaccine card will make moving about the islands much more flexible for the duration of your stay.
Are we allowed to fish?
You betcha. As a guest of the yacht, you are permitted to fish. The yacht is equipped with two trolling rods and an assortment of basic trolling lures and tackle. We also carry pole spears and a Hawaiian sling.
If you’re a fishing fanatic, we’re glad to have you bring your own tackle along – just no spear guns with triggers please. Those are strictly forbidden in the Bahamas.
Ocean Adventure Cat adheres to all of the Bahamas fishing regulations, and anyone fishing from the yacht will be required to do the same.
Will we get to pet the nurse sharks?
If petting the nurse sharks at Compass Cay is on your bucket list, we can structure your itinerary to make it there (weather permitting).
This is one of our favorite activities for guests to get up close and personal with some of the ocean’s most fascinating creatures. It is often the highlight of the trip for our guests.
Please be aware, visting the sharks incurs a landing fee for each person coming ashore. Last we checked it was $10 per person.
Bring cash, and don’t try to ride or hand feed the sharks! They’re still wild animals, and they have very sharp teeth.
A limited assortment of beer and snacks are available in the shop at the dock, and there are some great hikes and beaches on the island.
Can we visit the swimming pigs?
If swimming pigs are your jam, we’re happy to take you to one of the two pig beaches in the Exumas to get that perfect piggie selfie.
The pigs can be pushy, so keep your senses alert and avoid teasing them with food. With any luck, you’ll get the pics you always dreamed of and will come back with all your fingers and toes intact.
Will there be fresh/hot water for showering?
We can carry up to 360 gallons of water, and we have a water heater on board that runs anytime the engines run. The hot water stays hot all day, and we run the engines daily.
We also have a 16-gallon/hour watermaker, which can be run anytime we are in clear water without silt or sediment stirred up. We use that to stay topped up for the duration of your stay with us.
It’s important to be conscious of your consumption so there’s enough to go around, but it’s by no means camping.
When you join the boat, we’ll do a full orientation on freshwater etiquette for sailboats and you’ll be good to go!
Do you have a stereo on board?
Yes! We have the latest Fusion sound system with two outdoor zones and a Bluetooth speaker for inside. Our outdoor stereo system is Bluetooth-enabled so you can bring your favorite playlist and pair directly to the boat.
When do I have to pay for my reservation?
The first deposit, which amounts to 25% of your charter fee, is due upon signing of the yacht charter contract. This is what reserves your travel dates with Ocean Adventure Cat.
180 days before the start date of your charter, your 2nd deposit of 25% of the charter fee is due.
Your final payment of 50% of the charter fee is due 60 days before the start date of your charter.
Ocean Adventure Cat will endeavor to provide timely reminders of payment due dates, however responsibility for timely remittance of the charter fees is solely the responsibility of the charterer.
You will receive an invoice and receipt for each payment made.
What's your cancellation policy?
We strongly encourage all of our guests to obtain travel insurance when booking their trip. Not only does travel insurance provide peace of mind if your plans change, but it can also cover things like medical expenses, trip cancellation, lost luggage, a flight accident, and other losses while you’re traveling internationally or domestically.
All cancellations must be requested in writing and submitted to [email protected] for processing.
Cancellation fees are as follows and apply relative to the charter start date:
- Cancellation 180 days or more: 10% of the charter fee
- Cancellation between 179 and 60 days: 35% of the charter fee
- Cancellation between 59 and 0 days: 100% of the charter fee (no refund)
If we are able to rebook the yacht for the dates you reserved prior to your cancellation, we will refund your cancellation fee less a minimum of 5% of your quoted Charter Fee. Partial rebookings will be refunded at a pro-rata rate for the dates covered by the replacement booking.
If Ocean Adventure Cat is forced to cancel your trip, we will refund you the full value of your trip already paid by you as of the cancellation date. If your voyage has already begun, Ocean Adventure Cat will refund your charter fee at a pro-rata rate for any days of your trip that were not completed. There are some exceptions to this policy. Those are named and described in detail in the charter contract.
What if someone gets injured or sick while on board?
The most common injuries incurred while on charter involve:
- Encounters with marine life, including coral abrasions and/or jellyfish stings
- Encounters with wildlife, including bruises or bites from the famous swimming pigs
- Bruises, scratches, or sprains from slipping and falling while walking around, boarding or deboarding the boat
- Rope burns, typically caused by improper line handling
For acute injuries like these, we carry a first aid kit and book, and all of our crew-members are first aid and CPR-certified.
Some injuries are just plain unavoidable, but to reduce the likelihood that you have any of the above experiences on your trip:
- Please always maintain a hand for you and a hand for the boat, with 3 points of contact with the boat at all times.
- Never go inside dripping wet.
- Avoid touching marine life (except maybe the nurse sharks at Compass Cay, at your own risk).
- Always maintain 3 wraps on a winch or at least 1 full wrap and 1 figure 8 hitch around a cleat on any line you handle.
When you board the boat, we will conduct a safety briefing to review the proper ways to board, deboard and move around the yacht.
For guests wishing to participate in linehandling or sailing the boat, we will conduct a demonstration to ensure you are aware of the risks involved and are able to demonstrate proper technique. Should you choose to participate in sailing or linehandling while aboard, you do this entirely at your own risk, as outlined in your charter contract.
Due to the risks associated with drug interactions and/or allergic or adverse reactions, we ask that you bring your own over-the-counter pain relievers, antihistamines and seasickness medications. Should you find need them while aboard and do not have them with you, pharmacies are available on some of the islands in the area, where you may be able to purchase what you need.
Other more serious injuries commonly incurred while boating include fractures, lacerations and head injuries related to participating in recreational activities or the lack of coordination associated with overindulging in the local libations.
Most inhabited islands have a local clinic with either a nurse or a doctor on-island, and George Town has a mini-hospital, but the nearest full-service hospital is in Nassau, a plane or fast-boat ride away.
We strongly encourage all of our guests to obtain travel insurance with medical and evacuation coverage when booking their trip. Not only does travel insurance provide peace of mind if you are injured, but it can also cover things like trip cancellation, lost luggage, a flight accident, and other losses while you’re traveling internationally or domestically.
We do not carry an AED device on board.
Will I get sea sick?
We do our best to sail in protected waters and choose routes that are favorable for the weather conditions during your trip. Catamarans of our size are widely considered to be among the most stable and forgiving boats to sail, however every individual’s sensitivity to seasickness is different.
Sailing in the Exumas does occasionally require some open-water sailing, and we can’t control the weather or your schedule – only where we put the boat as conditions materialize.
We tailor our routes to the tastes of the groups who join us, however our duty first and foremost is to keep our guests and the crew safe.
We recommend you bring an assortment of seasickness medicines with you just in case, and that you try them out before you visit so that you are confident in how your body will react when you take them. The more prepared you are, the more relaxed and comfortable you’ll feel when you’re here, and the less likely you’ll actually need to use the meds.